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Privacy Policy

Last updated: 15 May 2026

This privacy statement describes how France Pilates (hereinafter «we», «our» or «the Studio») collects, uses and protects the personal data of visitors and users of the site francepilates.com (hereinafter «the Site»), in accordance with the General Data Protection Regulation (EU) 2016/679 («GDPR») and the amended Data Protection Act.

1. Data Controller

The data controller for personal data collected on the Website is France Pilates. Full contact details (company name, registered office, registration details) are provided in the Legal notice.

For any questions relating to the protection of your personal data or the exercise of your rights, you can write to us at: [email protected].

2. Data collected and purposes

We only collect data that is strictly necessary for the purposes described below. No sensitive data (as defined by Article 9 of the GDPR) is collected without your explicit consent.

Contact form

  • Data collected: Surname, first name, email address, phone number (optional), message content.
  • Purpose reply to your request for information and follow up on our exchange.
  • Legal basis: performance of pre-contractual measures taken at your request (Art. 6.1.b GDPR) or legitimate interest in responding to solicitations (Art. 6.1.f GDPR).
  • Shelf life: 3 years from last contact, then intermediate archiving if a contractual relationship has been established.

2.2 Booking lessons via Calendly

  • Data collected: Surname, first name, email address, reserved slot, and any additional information you provide when booking the appointment.
  • Purpose arrange and confirm your class booking, send you related reminders and practical information.
  • Legal basis: performance of the contract or of pre-contractual measures (Art. 6.1.b GDPR).
  • Shelf life: duration of the contractual relationship, then 3 years for commercial prospecting purposes, and 10 years for accounting documents in accordance with legal obligations.

2.3 Navigation Data and Cookies

  • Data collected: IP address, browser type, pages visited, visit duration, traffic source, technical identifiers.
  • Purpose ensure the proper functioning of the Site, measure its audience, improve user experience and, where appropriate, personalise content.
  • Legal basis: consent (Art. 6.1.a GDPR) for non-essential cookies; legitimate interest (Art. 6.1.f GDPR) for essential technical cookies.
  • Shelf life: A maximum of 13 months for audience measurement cookies, in accordance with the recommendations of the CNIL.

For the full details of the cookies used and how to manage your consent, please see our Cookie Policy.

3. Recipients and subcontractors

Your data will never be sold, rented, or transferred to third parties for commercial purposes. It is only accessible to authorised personnel within the Studio and to the technical subcontractors listed below, strictly within the scope of their mission:

  • Cloudflare, Inc. (United States): CDN services, network security and attack protection. Covered by Standard Contractual Clauses and the EU-US Data Privacy Framework.
  • StudioJae (France) : hosting, technical maintenance, and site administration. Contact: [email protected].
  • Calendly LLC (United States): Online appointment management. Covered by the EU-US Data Privacy Framework.
  • Weglot SAS (France) : multilingual translation service of the Site.
  • Google LLC (United States): audience measurement (Google Analytics) and, where applicable, mapping services and reCAPTCHA. Covered by the EU–United States Data Privacy Framework.
  • Complianz B.V. (Netherlands): Cookie consent management.

All our subcontractors are selected for their data protection guarantees and are bound by contractual commitments in accordance with Article 28 of the GDPR.

4. Transfers outside the European Union

Some of our subcontractors (Cloudflare, Calendly, Google) are established in the United States. These transfers are governed by mechanisms recognised by the European Commission: an adequacy decision under the EU-US Data Privacy Framework and, failing that, standard contractual clauses (SCCs) accompanied by supplementary technical and organisational measures.

5. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction or disclosure: TLS encryption across the entire Site, secure hosting, application firewall, strict access control, regular backups and security updates.

6. Your rights

In accordance with Articles 15 to 22 of the GDPR, you have the following rights regarding your personal data:

  • Right of access obtain confirmation that your data is being processed and to receive a copy of it.
  • Right to correction to have inaccurate or incomplete data corrected.
  • Right to erasure Request the deletion of your data in cases provided for by law.
  • Right to limitation Request for temporary suspension of treatment.
  • Right to portability to receive your data in a structured, machine-readable format.
  • Right to object object to processing on grounds relating to your particular situation, including in relation to direct marketing.
  • Right to withdraw your consent at any time, when processing is based on your consent.
  • Right to set guidelines relating to the fate of your data after your death.

To exercise these rights, please write to us at [email protected] by proving your identity. We undertake to respond within one month of receipt of your request.

If, after contacting us, you believe your rights have not been upheld, you may lodge a complaint with the National Commission for Information Technology and Liberties (CNIL). www.cnil.fr – 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07.

7. Cookies

The Site uses cookies and trackers to ensure its operation, measure its audience and, subject to your consent, improve your experience. You can change your preferences at any time via the consent management banner accessible at the bottom of the page.

privacy policy Cookie Policy.

8. Modifications

This privacy statement may be amended at any time to reflect legal, technical or organisational changes. The applicable version is the one online on the date of your visit. The last updated date is shown at the top of the page.

9. Contact

For any questions relating to this statement or the processing of your personal data:
Email: [email protected]